Coordination of 6 Sigma projects

Development of continuous improvement (KAIZEN) mechanism and organizational background

Consulting in quality improvement (complex consulting in order to increase customer satisfaction, coordinating continuous improvement projects)

Problem solving workshops (reaching specific quality and productivity objectives with application of 7 steps problem solving method)

Development of customer focused management approach and system

Development of CRM (Customer Relationship Management) systems (customer profitability, customer satisfaction, customer requirements)

Implementation of ISO 9001:2000 systems